Privacy Policy
This privacy and cookies policy (the “Privacy Policy”) describes how SANZAD INTERNATIONAL LLP and/or its subsidiaries (as applicable) (“COMPANY” “we” or “us”) treat information you provide to us or that we collect, including how we use such information, how we secure such information and how you may change or request that we amend such information stored in our systems. This includes any information associated with you (such as your name, title, email address or phone number) that is supplied to us in conjunction with your use or potential use of this website (collectively, the “Service”), as well as information we generate regarding your use of the Site or the Service, in either case, information that does, or can be used to, identify you (“Personal Information”)
Except as described in this Privacy Policy, we will not sell or rent to any third party any Personal Information collected through this website or the Service
How do we collect Information
We collect personal information in a number of ways, including:
- when you submit personal information directly to us at the time of making a request for booking of the Services or fill a form for inquiry on the Site
- when you submit online forms or send emails or other communications to us
- when we collect information about you from various sources including our marketing partners, third party service providers, publicly-accessible databases and social media for the purpose of ensuring that we are providing you with information, marketing, offers and opportunities that are relevant to you
We use this information solely for purposes for which we have been given permission such as to deliver the Services you purchase from us, to answer any issues or concerns and to monitor customer/potential customer communications for quality and training purposes. We also use this information to develop new services and to improve or personalize existing services. We use this information because we have a legitimate business interest in understanding customer/potential customer feedback and in responding to your communications in a consistent way. We will keep this information for as long as you have a relationship with us or, if you do not have a relationship with us beyond this communication, for a reasonable length of time as approved by various applicable laws and regulations
What Information we collect
Personal information that we may collect includes information that you provide voluntarily to us, information that we collect automatically based on your use of the website and information that we obtain from third party sources. This may include:
- your contact details, including your name, mailing and email addresses, and telephone numbers
- information about the way you access and use the Services and your use of features, links and third-party integrations
- log information such as your IP address, the date and time when you used the Services, the details of the webpage you visited before accessing the Services, your browser type, configuration and plug-ins, your language preferences, and Cookie Data (as elaborated below)
- information about the device on which you are using the Services, including the device type and settings, operating system, device identifiers, application IDs, and crash information. We may use your Wi-Fi and IP address from your device or browser to ascertain your general location, but we will only collect GPS location data from your mobile device with your consent
- information that you provide us during surveys or which is publicly available or any information which you provide us with consent
We use this information solely for purposes for which we have been given permission such as to deliver the Services you purchase from us, to answer any issues or concerns and to monitor customer/potential customer communications for quality and training purposes. We also use this information to develop new services and to improve or personalize existing services. We use this information because we have a legitimate business interest in understanding customer/potential customer feedback and in responding to your communications in a consistent way. We will keep this information for as long as you have a relationship with us or, if you do not have a relationship with us beyond this communication, for a reasonable length of time as approved by various applicable laws and regulations.
