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Privacy Policy

Terms & Conditions

By using the Sanzad International website (http://sanzadinternational.in/), users agree to comply with its Terms of Use and Privacy Policy, as well as all applicable laws. The company may update these terms at any time, and continued use of the site implies acceptance of changes. Violations may result in access being revoked and legal action.

License

Users are granted a limited, non-exclusive, revocable license to access the site under the Terms of Use. Sanzad International may modify or restrict the site at any time. Users have no ownership rights to the site's software or content and are prohibited from copying, modifying, or distributing it without permission.

Site Operation

Sanzad International operates the site from India and does not guarantee its suitability for use elsewhere. Users accessing the site from other locations must comply with local laws and cannot use or export site materials in violation of Indian or other applicable regulations.

Applicable Law

Use of the site and its Terms are governed by Indian law. Any disputes must be resolved in courts located in UP, India.

Multi-Currency Priced Transaction

Prices shown on the site include any processing fees and will be charged in the displayed currency. This total will appear on the transaction receipt.

Purchases

Sanzad International accepts payments in INR through major cards and bank transfers. Transactions follow the terms of the respective payment providers. Refunds are made to the original payment method, and any changes to the Terms must be in writing and signed by an authorized Sanzad International Team.

Representations By You

By using the site, you confirm that you are at least 18 years old and that any content you submit does not infringe on third-party rights. Minors under 18 are not allowed to register or use the site for transactions.

Permitted Use

You may use the site and its content only for personal, non-commercial purposes unless authorized by Sanzad International Copying, modifying, or deep-linking is prohibited without permission. Users must keep transaction records and follow Sanzad International policies.

Your Account

You are responsible for keeping your account and password secure and for all activity under your account. Sanzad International is not liable for any loss or damage resulting from failure to maintain this confidentiality.

No Commercial Use

You may not use the site for commercial activities or sales without prior written permission from Sanzad International. Violations may lead to removal of content and legal action.

Links and Search Results

The site may show links to third-party websites, which Sanzad International does not control or endorse. They don’t guarantee the accuracy or safety of these sites and aren’t liable for any issues from using them. Users can report problematic links via email.

Product Information

Product details on the site come from suppliers worldwide and may change without notice. Ottila does not endorse any specific product and cannot guarantee the accuracy of all supplier information. Users should refer to the Site Terms.

Products/Services Page

We offer online transfers, and other non-air ground services.

Delivery/Shipping Policy

Most products are available online and delivered within 48-72 hours after booking.

Copyright Policy

Users who unlawfully share copyrighted material on the site may have their access revoked. By submitting content, you confirm it doesn't infringe on others' rights.

Intellectual Property

The site's content and materials are the exclusive intellectual property of Sanzad International and are protected by law. Users have no ownership or rights to copy, distribute, or use these materials beyond what is permitted. Any modifications or derivative works made by users belong to Sanzad International.

Disclaimer of Warranty and Limitation of Damages

Sanzad International provides the site “as is” without any warranties, either expressed or implied, including guarantees about ownership, accuracy, reliability, or suitability for any purpose. They do not guarantee the truth or reliability of user-submitted content. Sanzad International is not responsible for any damages-direct or indirect-that may result from using or being unable to use the site, even if warned about such risks. In some places, certain warranty disclaimers or liability limits may not apply, and Sanzad International liability will then be limited to the maximum extent allowed by law.

Violation of Terms of Use

Sanzad International can terminate your access or remove content if you violate the Terms of Use, third-party rights, or laws. They may seek legal remedies beyond monetary damages and may disclose your information if legally required.

Indemnity

You agree to protect and compensate Sanzad International and its partners from any losses or claims caused by your use of the site, including uploading content or linking to other sites, or if you violate the Terms of Use.

Licence Granted to You

By submitting content to Sanzad International, you grant them a permanent, worldwide license to use, publish, and distribute your materials freely. You waive any claims against Sanzad International for using your content, which will be treated as non-confidential and may be used for any purpose.

Description of Advertising

The site may display ads and sponsorships, but Sanzad International is not responsible for their accuracy or legality; advertisers are solely responsible for their content.

Severability

If any part of the Terms of Use is found invalid or unenforceable, the rest of the terms will still remain fully effective.

Payment Confirmation

Payment confirmation will be emailed to the client within 24 hours after the payment is received.

Bookings, Payments, and Confirmations

Bookings must be made at least 48 hours before arrival, with full payment required upfront. Upon booking, you’ll receive an instant reservation email and a confirmation with a voucher within 48-72 hours. Vouchers must be presented at check-in. Special Event bookings have stricter terms, including higher prices, no amendments, and no refunds on cancellations. All bookings follow applicable terms, cancellation policies, and fees.

Cancellations & Amendments

Cancellation deadlines vary per booking and will be shared before confirmation. Cancellations or changes made before the deadline are free; after the deadline, charges apply. Refunds for cancellations before the deadline will be made to the original payment method.

Refunds

Refunds depend on supplier confirmation and must be requested in writing within 30 days of travel start. Partial refunds require proof of unused services from the supplier. Refund processing takes 15 to 45 days and is made to the original payment method. No claims after refund processing. For refund requests waiving charges, Sanzad International will require supporting documents before processing with suppliers. Refunds cover only services not rendered, not any inconvenience or extra costs caused by service unavailability.

No Shows

No-shows will be charged 100% of the booking amount.

Complaints

Complaints should be reported to the hotel or service provider during the stay for prompt resolution. If unresolved, notify Ottila by email within 7 days of the service date. Complaints received after 7 days will not be considered.

Additional Note

Section titles are for convenience only and do not affect the meaning of the agreement.

Location

Suite No. 4, H-143, Sector-63, Noida, Gautam Buddha Nagar, UP, 201301

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